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I'm sorry about the issue. Is it the (6-digit) passcode? Or is it the Apple ID password, etc.?
Please reply at the box below. Thank you,
I'm sorry about the issue. If it is asking for the Apple ID password, please click on the Apple website below:
, then there, enter your email address. Then click on Continue, and follow the instructions there in order to reset your Apple password.
- If it is asking for the (6-digit) passcode, please try the following:
Note: The steps must be done correctly; you may have to try a couple of times, or so.
- You can also see the video instructions at the website below; it may be easier:https://www.youtube.com/watch?v=N_JY750KUmk
When you are available, please reply at the box below to continue. Thank you.
When you are available, please type at the box below, then click on the Send button below to communicate with me, so I can help further. Thank you,