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Jason Jones
Jason Jones, Mac Technician
Category: Mac
Satisfied Customers: 14683
Experience:  Several years of supporting Mac systems.
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I BOUGHT A APPLE ITUNES CARD AND DOWNLOADED IT TO MY LAPTOP

Customer Question

I BOUGHT A APPLE ITUNES CARD AND DOWNLOADED IT TO MY LAPTOP COMPUTER AND TRIED TO BUY SOME MUSIC IT ASKED ME TO PUT IN A CODE CAN YOU TELL ME WHAT CODE AM I SUPPOSE TO PUT IN WHEN MY FIFTY DOLLARS IS SITTING IN ITUNES ALREADY
Submitted: 8 months ago.
Category: Mac
Expert:  Jason Jones replied 8 months ago.
Hello,I am the person that will be helping you today.When does it ask you for the code?I will be standing by, looking forward to your response.Thank you,Jason
Customer: replied 8 months ago.
when i pick out the song i want i click on the amount the song cost it asks for your password ***** it ask you to put in a code what are they talking about, by the way i would not be looking at my fifty dollars in itunes, all sixteen numbers were put in correctly.
Expert:  Jason Jones replied 8 months ago.
Thank you for the update. It sounds as though you may have Two Step Verification setup. When you sign into your account in iTunes, it sends a 'code' to either your email or to your cell phone. You will need to enter that code in the window that you see.