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Ask Viet - Mac Tech Your Own Question

Viet - Mac Tech
Viet - Mac Tech, Mac Support Tech
Category: Mac
Satisfied Customers: 34684
Experience:  Support Mac laptops, desktops, & iPhone, iPad, iPod, etc.
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My IPad had lost internet connection, but desk top and IPhone

Customer Question

My IPad had lost internet connection, but desk top and IPhone still OK. Have not changed any settings. Going overseas next week and need this fixed urgently.
Submitted: 5 months ago.
Category: Mac
Expert:  Viet - Mac Tech replied 5 months ago.
Hi,I'm sorry about the issue. Please press and hold both the Power (On / Off) button and the Home button (which is located right below the screen) together for at least 10 seconds, until the Apple logo appears, then wait a bit, then check.- If that does not work, go to Settings -> General -> Reset -> Reset network settings, and confirm reset, then wait a bit until it has restarted, then go to Settings -> Wi-Fi, then connect to your wi-fi/wireless network name and check.Please reply at the box below to continue. Thank you.