How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Josh Your Own Question
Josh
Josh, Mac Support
Category: Mac
Satisfied Customers: 17180
Experience:  5 years as Network Admin, 10+ years of IT support
50836188
Type Your Mac Question Here...
Josh is online now
A new question is answered every 9 seconds

I can't plug my charger wire into my iPhone 6S. Should I take

Customer Question

I can't plug my charger wire into my iPhone 6S.
Should I take it to the Apple store tomorrow?
I need it to be working, and it's going to go dead if it can't charge.
I think I have an Apple care policy on the phone.
Please respond..
Thanks!
Submitted: 11 months ago.
Category: Mac
Expert:  Josh replied 11 months ago.
Hi, If the charging wire is not inserting properly and you have an Apple care policy, please take it into an Apple store tomorrow. In the meantime, let's enable the Low Power mode to save battery life. Go into Settings then Battery then turn on Low Power Mode. If you can please take a minute and use the rating system to rate our session as EXCELLENT, GOOD, or OK and press Submit so I am credited with helping you.
Expert:  Josh replied 10 months ago.
I have not heard back from you in a while -- If the issue is resolved, please rate our session as EXCELLENT, GOOD, or OK and press Submit so I am credited with helping you otherwise please reply back so we can continue with the issue.

Related Mac Questions