How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask Shefin Your Own Question

Shefin, Mac Support Specialist
Category: Mac
Satisfied Customers: 4815
Experience:  Experience with a world famous computer manufacturer
Type Your Mac Question Here...
Shefin is online now
A new question is answered every 9 seconds

When I try to open a Word document on my I-Mac (OSX 10.9.5)

Customer Question

When I try to open a Word document on my I-Mac (OSX 10.9.5) a message appears which says, " The application Microsoft Word can't be opened--1712." What can I do to open my document?
Submitted: 5 months ago.
Category: Mac
Expert:  Shefin replied 5 months ago.
Hello!Thank you for your question. I am Shefin and I look forward to helping you with your issue today. Please force Quit Word, and quit all the programs that are open. Then restart the computer. Then, check if the issue persists. If the issue persists, try the instructions in the link below. If you appreciate my service, please rate it EXCELLENT by clicking the EXCELLENT (5 Stars) and Submit. My goal is to provide you with excellent service – if you feel you have gotten anything less, please reply back, I am happy to address follow-up questions. Thank you for your business!Thank you!S H E F I N