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Mike
Mike, Mac Medic
Category: Mac
Satisfied Customers: 8698
Experience:  Over 20 years IT experience with Apple computers in publishing, marketing and design.
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Spinning color wheel in Outlook 14.6.2 with OS

Customer Question

***** *****, spinning color wheel in Outlook 14.6.2 with OS El Capitan on my iMac desk top computer??
JA: Thanks. Can you give me any more details about your issue?
Customer: I did a cclean and still have this issue. I rely solely on Outlook for all of my personal and business email
JA: OK got it. Last thing — Mac Support Specialists generally expect a deposit of about $36 to help with your type of question (you only pay if satisfied). Now I'm going to take you to a page to place a secure deposit with JustAnswer. Don't worry, this chat is saved. After that, we will finish helping you.
Submitted: 7 months ago.
Category: Mac
Expert:  Mike replied 7 months ago.
Let's check some things before we begin:Reboot into the Recovery HD by choosing the ‘Apple‘ menu > Restart, then hold down the ‘Command’ + R’ keys on the keyboard during the start up process. If you can't get to that menu just hold the power button for 10 seconds until it shuts down. Then start it up again holding those keys. When you see the Apple Logo you can let go.When the machine boots you may have to choose your language then you will see the OS X Utilities screen. Select the Disk Utility and then Continue. Then in Disk Utility select Macintosh HD in the left column (if there are two with that name or it is named something else choose the first indented item) and then on the right select the First Aid tab then select Run. If that is ok restart then Quit Outlook if open, then hold down the Option key and open Outlook, this will open the Microsoft Database Utility, rebuild the database then quit when done and open Outlook.
Expert:  Mike replied 7 months ago.
Did you do that?