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Richard
Richard, Apple Software Engineer
Category: Mac
Satisfied Customers: 33165
Experience:  IT Engineer for over 15 years
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My wife's I Pad went down and won't come back on. Prior to

Customer Question

My wife's I Pad went down and won't come back on. Prior to shutting down it was saying there was no more storage left. What can we do?
Submitted: 10 months ago.
Category: Mac
Expert:  Richard replied 10 months ago.
Hi there and welcomeIf you hold the home and power buttons for about 10 seconds, until you see the Apple Logo then release.Let the iPad restartwhat do you then see?
Customer: replied 10 months ago.
the apple logo onscreen is all that appears, and then goes back off.
Expert:  Richard replied 10 months ago.
ThanksCan you connect it to your computer then open itunes (you can install it from www.itunes.com) if you do not have itThen repeat the procedure again with it connected to iTunes, that we just didTell me if the computer then detects it please
Customer: replied 10 months ago.
you are not helping and I am applying for arefund from my credit card co.
Regards *****
Expert:  Richard replied 10 months ago.
ok Don, though I think it is premature to assume this when we have not even finished....Anyway all the best