How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask Mike Your Own Question

Mike
Mike, Mac Medic
Category: Mac
Satisfied Customers: 8365
Experience:  Over 20 years IT experience with Apple computers in publishing, marketing and design.
25267123
Type Your Mac Question Here...
Mike is online now
A new question is answered every 9 seconds

Just upgraded to El Capaitain. Now I can not get into iPhoto.

Customer Question

Just upgraded to El Capaitain. Now I can not get into iPhoto. It says I need to go to the apple store and down load an app to upgrade IPhoto. CAN't find one. When I went into upgrades I was told I could not upgrade because I was not the one who was original buyer !!?? WAS. can you help me get into my IPhoto or get rid of El Capatian
Submitted: 9 months ago.
Category: Mac
Expert:  Jason Jones replied 9 months ago.
Hello,I will be the person helping you today. I can see that you may need a little bit of extra help. May I start a secure remote assistance session on your computer and help you resolve the problem? Once the remote session begins, we will be able to communicate via a chat window on your computer.Thank you,Jason