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Mike, Mac Medic
Category: Mac
Satisfied Customers: 8204
Experience:  Over 20 years IT experience with Apple computers in publishing, marketing and design.
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Im trying to update my itunes on my phone because phone quit

Customer Question

Im trying to update my itunes on my phone because phone quit working & the guy at the store told me thats what needed to be done to fix it
Submitted: 6 months ago.
Category: Mac
Expert:  Jason Jones replied 6 months ago.
Hello,I will be the person helping you today. I can see that you may need a little bit of extra help. May I start a secure remote assistance session on your computer and help you resolve the problem? Once the remote session begins, we will be able to communicate via a chat window on your computer.Thank you,Jason