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Mike, Mac Medic
Category: Mac
Satisfied Customers: 8204
Experience:  Over 20 years IT experience with Apple computers in publishing, marketing and design.
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I uploaded silverlight to my MacBook Air without success, then

Customer Question

I uploaded silverlight to my MacBook Air without success, then I tried to upload the plug-in and got a lot of info re: error codes. Can't you just make a product that works as advertised without so much grief?
BTW, how do I solve this so that I can play those movies I purchased from Amazon?
Submitted: 6 months ago.
Category: Mac
Expert:  Richard replied 6 months ago.
Hi there Dwight and welcomeCan you tell me the issue you had when you tried to install Silverlight on the Mac please?
Customer: replied 6 months ago.
When I installed Silverlight it instructed me to install the plug-in, when I did both it still would not allow me to play any movies from Amazon Prime.
Expert:  Richard replied 6 months ago.
What is the exact message you get when you try to play a movie and it fails?