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Mike, Mac Medic
Category: Mac
Satisfied Customers: 8204
Experience:  Over 20 years IT experience with Apple computers in publishing, marketing and design.
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Forgot password JA: Sometimes things that you think will

Customer Question

forgot password
JA: Sometimes things that you think will be really complicated end up being easy to fix. The Mac Technician I'm going to connect you with knows all the tricks and shortcuts. Tell me a bit more about what's going on so he can help you best.
Customer: I forgot my password ***** cant get in at all
JA: Anything else I can tell the Mac Technician before I connect you two?
Customer: no
JA: I'm sending you to a secure page on JustAnswer so you can place the $5 fully refundable deposit now. While you're filling out that form, I'll tell the Mac Technician about your situation and connect you two.
Submitted: 6 months ago.
Category: Mac
Expert:  Ashik replied 6 months ago.
Hi and Welcome. My Name is ***** ***** I look forward to assisting you today with your question. Do you know the version of Mac OS X you are using ? If not, how old is this Mac ?