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Mike
Mike, Mac Medic
Category: Mac
Satisfied Customers: 8286
Experience:  Over 20 years IT experience with Apple computers in publishing, marketing and design.
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My mac won't let me select anything. JA: Apple makes such

Customer Question

My mac won't let me select anything.
JA: Apple makes such lovely gadgets but they're still computers underneath. That's where the Mac Technician comes in really handy. Tell me a bit more about what's going on so he can help you best.
Customer: My mouse moves around and my trackpad moves but my computer isn't responding to it. And it doesn't reapond to my keyboard either
JA: Anything else I can tell the Mac Technician before I connect you two?
Customer: No
JA: I'm sending you to a secure page on JustAnswer so you can place the $5 fully refundable deposit now. While you're filling out that form, I'll tell the Mac Technician about your situation and connect you two.
Submitted: 8 months ago.
Category: Mac
Expert:  Mike replied 8 months ago.
What model Mac is it? AlsoPlease go to the Apple logo at the upper left of your computer screen to About This Mac and give me this information:The exact system Version (listed right under Mac OS X)ProcessorMemory