How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask Mike Your Own Question

Mike, Mac Medic
Category: Mac
Satisfied Customers: 8204
Experience:  Over 20 years IT experience with Apple computers in publishing, marketing and design.
Type Your Mac Question Here...
Mike is online now
A new question is answered every 9 seconds

I lost the password ***** my iMac 27 inch computer. My login

Customer Question

I lost the password ***** my iMac 27 inch computer. My login is:***@******.***.
I have been unable to use my computer for about 3 months.
Submitted: 6 months ago.
Category: Mac
Expert:  Dustin replied 6 months ago.
Hi Leon, my name is ***** ***** I will do my best to assist you. If you cant login to your Iphone, it sounds like your apple id password ***** changed. lets focus on your mac first. Do you know what version of mac osx is on your machine, such as 10.8 10.9 10.10 or 10.11 ? Or maybe youd recognize it by a name such as El capitan or Mountain Lion?