How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask Mike Your Own Question

Mike, Mac Medic
Category: Mac
Satisfied Customers: 8204
Experience:  Over 20 years IT experience with Apple computers in publishing, marketing and design.
Type Your Mac Question Here...
Mike is online now
A new question is answered every 9 seconds

Ai log in screen, put in the bottom only

Customer Question

hi, ai log in screen, put in the bottom only choices are sleep, restart and shut down
JA: Sometimes things that you think will be really complicated end up being easy to fix. The Mac Technician I'm going to connect you with knows all the tricks and shortcuts. Tell me a bit more about what's going on so he can help you best.
Customer: was restarting from updates, prior ii said keyboard was unrecognized
JA: Anything else I can tell the Mac Technician before I connect you two?
Customer: no
JA: I'm sending you to a secure page on JustAnswer so you can place the $5 fully refundable deposit now. While you're filling out that form, I'll tell the Mac Technician about your situation and connect you two.
Submitted: 6 months ago.
Category: Mac
Expert:  IT Miro replied 6 months ago.
Hello! My name is***** am a certified computer professional who will assist you today.Please tell me if the problem is with your Windows computer or a Mac computer.I am awaiting your reply.Thanks,IT Miro
Customer: replied 6 months ago.
its a mac and its fixed...thanks
Expert:  IT Miro replied 6 months ago.
OK. I am glad the problem has been fixed. If there is anything else I can help you with, let me know. Regards,IT Miro