How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask Mike Your Own Question

Mike
Mike, Mac Medic
Category: Mac
Satisfied Customers: 8286
Experience:  Over 20 years IT experience with Apple computers in publishing, marketing and design.
25267123
Type Your Mac Question Here...
Mike is online now
A new question is answered every 9 seconds

My mac computer is fine .I changed my password ***** my I Phone

Customer Question

My mac computer is fine .I changed my password ***** my I Phone and I Pad cannot get mail.
JA: Thanks. Can you give me any more details about your issue?
Customer: I tried using the password ***** I thought was for the Mac computer that didn't work. Now I am not sure what the new password ***** It seems that I need to reset the Mac and put in another PW that I can use for the I Phone and I Pad
JA: OK got it. Last thing — Tech Support Specialists generally expect a deposit of about $36 to help with your type of question (you only pay if satisfied). Now I'm going to take you to a page to place a secure deposit with JustAnswer. Don't worry, this chat is saved. After that, we will finish helping you.
Submitted: 8 months ago.
Category: Mac
Expert:  Viet - Mac Tech replied 8 months ago.
Hi,I'm sorry about the issue. To confirm, your email is currently not working on the iPhone / iPad right?What email do you use, such as Hotmail, Yahoo, Gmail, AOL, etc.? Please reply at the box below. Thank you.
Expert:  Viet - Mac Tech replied 8 months ago.
When you are available, please type at the box below, then click on the Send button below to communicate with me, so I can help. Thank you.