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Mike, Mac Medic
Category: Mac
Satisfied Customers: 8204
Experience:  Over 20 years IT experience with Apple computers in publishing, marketing and design.
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Have Ancestry and can't open it. Windows pop up says it has

Customer Question

Have Ancestry and can't open it. Windows pop up says it has quit working and that windows will look for a solution. I have the crash report on my task bar, but don't know how to send it to you.
Submitted: 6 months ago.
Category: Mac
Expert:  Cris replied 6 months ago.
Hi, thanks for using I am Cris and will be glad to assist you with your issue. Can I offer you a secure remote connection so I can log in and work on this issue for you?