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Mike, Mac Medic
Category: Mac
Satisfied Customers: 8204
Experience:  Over 20 years IT experience with Apple computers in publishing, marketing and design.
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I am trying to access email sent to joeb@*****@******.***

Customer Question

i am trying to access email sent to joeb@*****@******.***
JA: Thanks. Can you give me any more details about your issue?
Customer: lost my old itunes password ***** reset being sent therre
JA: OK got it. Last thing — Mac Support Specialists generally expect a deposit of about $36 to help with your type of question (you only pay if satisfied). Now I'm going to take you to a page to place a secure deposit with JustAnswer. Don't worry, this chat is saved. After that, we will finish helping you.
Submitted: 6 months ago.
Category: Mac
Expert:  Jins M. N. replied 6 months ago.
Hello Sir/Madam. Thank you very much for giving us an opportunity to help you. I am Jins here to assist you. Please remember these things when we deal with your issue. It may take more than one step/answer to solve a problem. So If my answers don’t work or if you are not satisfied, please don’t Rate my answer as Bad or Poor Service, but please Reply back to me by clicking the “Continue Conversation” or “Reply” button and I will gladly continue to help. Remember, only Rate answer after you are 100% Satisfied. Please do not rate an answer, if you are not satisfied. Can I remote onto your Machine and have a look at your problem? It’s fully secure and you can see what I am doing at all times. If you wish please accept my remote support offer and let me know your time zone and the time period you prefer for remote support. Then I can send you the details to connect.RegardsJins
Customer: replied 6 months ago.
no this is not resolving my problem please dont charge me $36 for this nonsense
Expert:  Jins M. N. replied 6 months ago.
If you like I can remotely connect to your system and assist you on resetting your Email password. If not, let me file this for refund. RegardsJins