How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask Mac_Martin Your Own Question

Mac_Martin
Mac_Martin, Mac Enthusiast
Category: Mac
Satisfied Customers: 2334
Experience:  10+ Years Experience CCNA Network Engineer A+ Net+ Linux & Windows OS C++ Programming.
74139101
Type Your Mac Question Here...
Mac_Martin is online now
A new question is answered every 9 seconds

My screen went black and I am unable to see anything on it,

Customer Question

My screen went black and I am unable to see anything on it, but I am able to direct dial and ask Siri questions. How do I bring back light to the screen? Thank you.
Submitted: 8 months ago.
Category: Mac
Expert:  Mac_Martin replied 8 months ago.
Hello Charles and welcome.Sorry to hear you're having trouble with your iPhone.Press and hold the Power and Home buttons for a full 30 seconds.You should see the phone turn off, back on, then off again.Once it goes off the second time let go of the buttons and turn it back on.Please reply using the box below.Regards,Martin
Customer: replied 8 months ago.
It worked, thank you.
Expert:  Mac_Martin replied 8 months ago.
You are most welcome!If you have any doubts or would like any additional information or assistance, please do not hesitate to let me know.And if you're happy with the service I'm providing so far feel free to click on one of the 5 stars above as it would be greatly appreciated!Remember you can continue replying to me until you've got all the information you need.Regards,Martin
Expert:  Mac_Martin replied 8 months ago.
Hello?
Expert:  Mac_Martin replied 8 months ago.
Do you see the stars at the top of this page?