How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask Mike Your Own Question

Mike
Mike, Mac Medic
Category: Mac
Satisfied Customers: 8279
Experience:  Over 20 years IT experience with Apple computers in publishing, marketing and design.
25267123
Type Your Mac Question Here...
Mike is online now
A new question is answered every 9 seconds

My iPad locked up with a message that I should pay 500$ and

Customer Question

My iPad locked up with a message that I should pay 500$ and I will be subject to prosecution
Submitted: 8 months ago.
Category: Mac
Expert:  Byron replied 8 months ago.
Hi Rodney. My name is ***** ***** to break that screen.Hold down the home and sleep/wake buttons at the same time until the screenturns black and the Apple logo appears.When you see the logo, release the buttons and the iPad will restartLet me know the result please.
Expert:  Byron replied 8 months ago.
It should be working OK now after a hard reset.