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tyroneboman
tyroneboman, Mac Genius
Category: Mac
Satisfied Customers: 9266
Experience:  Computer specialist.
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IPad won't shut off

Customer Question

iPad won't shut off
Submitted: 8 months ago.
Category: Mac
Expert:  tyroneboman replied 8 months ago.
Hi,My name is ***** ***** certified professional with over 10 years experience. I will be glad to assist you with this. I am sorry to hear that you are having this issue.This is usually caused by a glitch in the firmware, please try this> Press and hold the home button and the power button at the same time for about 30 seconds or until you see the Apple logo then release both buttons. The iPad will reboot and work normally.Please reply and let me know if you need any other assistance or if everything is good, take a moment to rate my service by choosing one of the stars at the top, then click submit.Thank you very much!
Expert:  tyroneboman replied 8 months ago.
did that work for you?