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Ask Viet - Mac Tech Your Own Question

Viet - Mac Tech
Viet - Mac Tech, Mac Support Tech
Category: Mac
Satisfied Customers: 35256
Experience:  Support Mac laptops, desktops, & iPhone, iPad, iPod, etc.
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I need a new password, since I updated my I Phone,it

Customer Question

I need a new password
JA: Sometimes things that you think will be really complicated end up being easy to fix. The Mac Technician I'm going to connect you with knows all the tricks and shortcuts. Tell me a bit more about what's going on so he can help you best.
Customer: since I updated my I Phone,it required to enter my user name with my passworde. So now I need a new password. Tell me how to do this procedure.
JA: Anything else I can tell the Mac Technician before I connect you two?
Customer: no
JA: I'm sending you to a secure page on JustAnswer so you can place the $5 fully refundable deposit now. While you're filling out that form, I'll tell the Mac Technician about your situation and connect you two.
Submitted: 8 months ago.
Category: Mac
Expert:  Viet - Mac Tech replied 8 months ago.

Hi,

I'm sorry about the issue. Your Apple ID (username) is the email address associated with your iPhone. To reset your Apple password, please click on the Apple website below:

https://iforgot.apple.com/

, then there, enter your email address, then click on Continue at the bottom, and follow the instructions there in order to reset your Apple password.

- If there is any issue, please let me know the email address (or part of the email address) currently showing on your iPhone.

Please reply at the box below to continue. Thank you.

Expert:  Viet - Mac Tech replied 8 months ago.

If that does not work, please click on the website below:

http://getsupport.apple.com/

, then there, select the option Apple ID, then option Lost Apple ID Password, then there, you can schedule a support phone call.

- If there is still any issue, please let me know the exact email address (or part of the email address) currently showing on your iPad.

When you are available, please type at the box below, then click on the Send button below to communicate with me, so I can help further. Thank you.

Expert:  Viet - Mac Tech replied 8 months ago.

When you are available, please type at the box below, then click on the Send button below to communicate with me, so I can help further. Thank you.