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Ashik, Mac Technician
Category: Mac
Satisfied Customers: 9784
Experience:  Bachelor of Computer Application (BCA), 9+ Years of Experience in troubleshooting Macs, iPhone, iPad, iPod etc
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I can't get my apple I pad-air to open. All it is showing is

Customer Question

I can't get my apple I pad-air to open. All it is showing is the Mac icon, and
is warm to the touch.
Submitted: 7 months ago.
Category: Mac
Expert:  Ashik replied 7 months ago.

Hi and Welcome. My Name is ***** ***** I look forward to assisting you today with your question.

Is this is an iPad or Mac ?

If this is iPad, follow the steps below;

First we can reset your iPad and see if it works or not. Press and hold down the Power button and Home button at the same time until it shows the Apple logo. When you see the Apple logo, release the buttons and let it boot.

If you are not using an iPad but a Mac computer or if the above doesn't work, please let me know.

Expert:  Ashik replied 7 months ago.

Hi there, I'm just checking. How is it going ?

Expert:  Ashik replied 6 months ago.

Hi there, Do you still need help with this ?