How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask Viet - Mac Tech Your Own Question

Viet - Mac Tech
Viet - Mac Tech, Mac Support Tech
Category: Mac
Satisfied Customers: 35280
Experience:  Support Mac laptops, desktops, & iPhone, iPad, iPod, etc.
30037186
Type Your Mac Question Here...
Viet - Mac Tech is online now
A new question is answered every 9 seconds

I have a apple ipod they keep telling me my id is wrong or

Customer Question

I have a apple ipod they keep telling me my id is wrong or my pass word am the only owner recently they told me to upgrade then it lock me out
Submitted: 8 months ago.
Category: Mac
Expert:  Viet - Mac Tech replied 8 months ago.

Hi,

I'm sorry about the issue. Note: Your Apple ID is the email address associated with your iPod, and password ***** ***** To reset your Apple password, please click on the Apple website below:

https://iforgot.apple.com

, then there, enter your email address, then click on Continue at the bottom, and follow the instructions there in order to reset your Apple password.

- If there is still any issue, please let me know the exact email address (or part of the email address) currently showing on your iPod.

Please reply at the box below to continue. Thank you.

Expert:  Viet - Mac Tech replied 8 months ago.

If that does not work, please click on the Apple website below:

https://getsupport.apple.com

, then there, select the option Apple ID, then option Lost Apple ID Password, then you can schedule a support phone call there.

When you are available, please type at the box below, then click on the Send button below to communicate with me, so I can help further. Thank you.