I'm sorry about the issue. Please sign in your Amazon account at the Amazon website below:
, then there, click on the Action icon / button in front of each book you want, then select the Deliver option, then select your kindle device, then click on Deliver, then check.
- If needed, press and hold the Power on / off button on the kindle for about 30 seconds, then turn it back on
, then go to the Wi-Fi / Wireless settings on the kindle, and make sure it is connected to your Wi-Fi / wireless network name, then check.
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