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Mike, Mac Medic
Category: Mac
Satisfied Customers: 8415
Experience:  Over 20 years IT experience with Apple computers in publishing, marketing and design.
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I bought my son the mac book air in summer 2013 () and

Customer Question

I bought my son the mac book air in summer 2013 (for college) and bought the 3 year apple care. he spilled a little coffee on the keyboard and now the keyboard does not work well. He went to an apple store and was told this was not covered - I thought it was covered under apple care, can you help?
Submitted: 11 months ago.
Category: Mac
Expert:  John T. F. replied 11 months ago.


to clarify, are you asking for confirmation on whether the damage is covered or not?



Customer: replied 11 months ago.
Never mind, I already spoke to Apple and liquid damage is not covered.
Expert:  John T. F. replied 11 months ago.

You are quite welcome.

If you have any additional questions, please let me know.