I'm sorry about the issue. Please press and hold both the Power (On / Off) button and the Home button (which is located right below the screen) together for at least 10 seconds, until the Apple logo appears, then wait a bit, then check.
- If that does not work, please let me know the model of your phone, and if you are able to call anyone.
Please reply at the box below to continue. Thank you.
If that does not work, you may need to reset the phone, and/or connect the phone to the computer, and restore it using the iTunes program on the computer.
When you are available, please type at the box below, then click on the Send button below to communicate with me, so I can help further. Thank you.