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Pete
Pete, Computer Engineer
Category: Mac
Satisfied Customers: 15752
Experience:  Over 16 years of computer experience, CISCO certified
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I'm getting a microsoft error must close, I'm getting a

Customer Question

I'm getting a microsoft error must close
JA: Thanks. Can you give me any more details about your issue?
Customer: I'm getting a microsoft error must close when i open outlook
JA: OK got it. Last thing — Mac Support Specialists generally expect a deposit of about $36 to help with your type of question (you only pay if satisfied). Now I'm going to take you to a page to place a secure deposit with JustAnswer. Don't worry, this chat is saved. After that, we will finish helping you.
Submitted: 8 months ago.
Category: Mac
Expert:  Pete replied 8 months ago.

Hi there,

Can you please provide more details of the error message?

Expert:  Pete replied 8 months ago.

To fix the "must close" error on a Mac, first launch Outlook with the Option key held down (this will launch the Database Utility application). Then rebuild your identity and quit the Database Utility when done. Launch Outlook normally again - the error should be gone.