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Mike, Mac Medic
Category: Mac
Satisfied Customers: 8204
Experience:  Over 20 years IT experience with Apple computers in publishing, marketing and design.
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My MAC is taking longer than usual at decrypting-why

Customer Question

My MAC is taking longer than usual at decrypting-why
Submitted: 7 months ago.
Category: Mac
Expert:  GeekGal replied 7 months ago.

Hello Colleen, Do you know what version of OSX you have? Is it El Capitan or Yosemite, or something else? If you're not sure, here's how you can find out. From the Apple () menu, choose About This Mac. Your version of OS X appears directly below “OS X”: . Once you let me know your version I will provide troubleshooting steps.