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Mike, Mac Medic
Category: Mac
Satisfied Customers: 8204
Experience:  Over 20 years IT experience with Apple computers in publishing, marketing and design.
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I have a Macbook. The address book is acting erratically. It

Customer Question

I have a white Macbook. The address book is acting erratically. It adds names to my groups. The mail program keeps adding columns to my sent mail without my prompting.
My effort to open a new user account doesn't solve the problem.
I've spent time on the phone with Apple to solve this. So far no luck.
Shall I make an appointment at the the store in Tucson?
Submitted: 7 months ago.
Category: Mac
Expert:  Dustin replied 7 months ago.

Welcome to, my name is ***** ***** I will do my best to assist you.

Repairs like these are something we can handle remotely. Meaning, i can connect to your macbook from here and fix these issues directly, on screen.

Or, I can send you the appointment website so you can make an instore appointment, if youd rather handle the issue that way.

If you would like me to remotely connect and fix these issues on screen, today. Please click and accept the offer I am sending. Otherwise, reject the offer and let me know if youd rather make an appointment.

or, try some repairs yourself through written guidance.

Dustin S.

Senior Technician and Network Switching Systems Operator / Maintainer.