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Mike, Mac Medic
Category: Mac
Satisfied Customers: 8204
Experience:  Over 20 years IT experience with Apple computers in publishing, marketing and design.
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I did an update on my iPad last night, now it is asking

Customer Question

I did an update on my iPad last night, now it is asking for my apple ID and password.
I don't remember either. I got it as a christmas gift 3 years ago an set it up. This is the first time it has asked me for my ID.
Submitted: 7 months ago.
Category: Mac
Expert:  Dustin replied 7 months ago.

Welcome to, my name is ***** ***** I will do my best to assist you.

Besides your ipad, do you have a mac or a pc that you have connected your ipad to, even if just to charge recently?

Also, do you remember what email address you may have been using 3 years ago when you first setup the ipad?