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Vinod Menon
Vinod Menon, Support Specialist
Category: Mac
Satisfied Customers: 2840
Experience:  worked as a Tech support Associate for Apple products
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They up grade my I pad. they need my password. I forgot it,

Customer Question

They up grade my I pad. they need my password ***** it. I forgot it , can you help me
Submitted: 8 months ago.
Category: Mac
Expert:  Vinod Menon replied 8 months ago.

Hi Mary,

Sorry to hear about your issue :(

Have you tried resetting the password? If not, I would first suggest you to try that. Please go to the following website from your computer

https://iforgot.apple.com/password/verify/appleid#!&section=password

and try to reset the password.

Let me know if that works.

Thank You

Vinod