Ask Mac Questions and Get Answers from Experts ASAP
Hi, yes indeed, your entire purchased library can be re-downloaded if you can gain access to your account.
HOWEVER, none of those three ID's come up as associated with an Apple ID. Do you have any others that you might have possibly used?
Do you have ANY of the original songs originally purchased under the old account?
If we can't pull up your Apple ID using the info above BUT you currently have just one track purchased in iTunes on your computer then you may be able to see the ID; To view this information, simply select any purchased song in iTunes and press Command-I or choose "Get Info" from the File menu. Then in the Summary tab of the window that appears (this should be the default tab), you should see the name / Apple ID listed.
Failing that, have you tried this link to attempt a search by name and email combination:
I think you may have seen an automate remote assistance message. That was initiated by me. :-)
This is the same latop that you used to use the old ID on?
If you open iTunes and click on "Store" in the menu bar. Does it list an Apple ID anywhere? Such as "View Account (abc @ def.com)"?
Do you think there are any email addresses you may have forgotten about?
Also, this iTunes Store account wasn't originally created via AOL was it?
See my questions above concerning AOL, etc...
Open iTunes and try dragging the songs from the drive directly into the iTunes window.
Oh I thought you said you found some songs on a drive from 2005?
Have you ever used the Apple Express Lane dept to try and verify the account?
Choose the correct category and issue as prompted by the service above and you will eventually reach a web form to enter the details of your specific situation. If you need a suggestion for which support path to follow, try:
iTunes > iTunes Store > Account Management > Managing or editing an Apple ID > Email
If other info has stayed the same such as street address, phone number, etc, you might have some luck that way.
If you're talking about the Devices list in iTunes then that will only show mobile Apple devices such as your iPad or an iPhone.
My last recommendation was to contact the Apple Express Lane dept to see if they could locate another Apple ID based on other info that has stayed the same such as street address, phone number, etc, you might have some luck that way.
Let me know, and I have one more idea as well.
If possible, I would write them back and explain that you don't know what other email address you might have used but see if they could search by any other details, such as billing address. I don't know if it will work but it's worth a shot, I think.
I'm not clear what you mean by "Apple wrote the download to my computer to upload. Isn't that stealing"?
No, I would be quite upset to lose so much music, too.
Digital music just really must be handled differently than "hard copy" music you might buy on a CD, etc... Technically, even in your case, iTunes is *supposed* to warn you but Apple realizes things happen which is why they let you re-download the songs - but when your ID is lost such as in this case it makes it very difficult.
I have a huge music library and keep a back up because I wouldn't even know where to begin if i lost it.