How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask Johnny Mack Your Own Question

Johnny  Mack
Johnny Mack, Mac Support Specialist
Category: Mac
Satisfied Customers: 1353
Experience:  6 years repairing macs and ipods and 3rd level tech support
28647879
Type Your Mac Question Here...
Johnny Mack is online now
A new question is answered every 9 seconds

I have been burning CDs with itunes but now the program goes

Customer Question

I have been burning CDs with itunes but now the program goes through all the steps but it doesn't burn the disk.
Submitted: 8 months ago.
Category: Mac
Expert:  John T. F. replied 8 months ago.

Hi,

is this on a Mac or Windows PC?

Thanks,

John

Customer: replied 8 months ago.
windows 7
Customer: replied 8 months ago.
no
Expert:  John T. F. replied 8 months ago.

Thanks, ***** ***** opt out so an expert better suited can handle this question. When one becomes available, they will contact you.

Please do not reply back until you hear from them as it may delay the transition.

Thanks and good luck!

John

Expert:  Johnny Mack replied 8 months ago.

Hello there! My name is***** and I will be assisting you today. All we need to do is make a playlist then select the playlist and choose File > Burn Playlist to Disc. Is this the method you have been using?