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Mike, Mac Medic
Category: Mac
Satisfied Customers: 8204
Experience:  Over 20 years IT experience with Apple computers in publishing, marketing and design.
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My apple id has been locked so I need it reset. my phone

Customer Question

my apple id has been locked so I need it reset.
JA: Thanks. Can you give me any more details about your issue?
Customer: my phone says visit iforgot to reset your account. I tried to log in and I
JA: OK got it. Last thing — Mac Support Specialists generally expect a deposit of about $36 to help with your type of question (you only pay if satisfied). Now I'm going to take you to a page to place a secure deposit with JustAnswer. Don't worry, this chat is saved. After that, we will finish helping you.
Submitted: 7 months ago.
Category: Mac
Expert:  Cody replied 7 months ago.

Hello. My name is ***** ***** I will be assisting you today.

Expert:  Cody replied 7 months ago.

Lots of people are having this issue today, the latest update has a bug in it.
​You will need to plug your iphone into your computer and open up itunes.
From there it will show you what your apple ID is, if you don't know your password.
You can reset it from here -->

Expert:  Cody replied 7 months ago.

Checking in to see if you still need help with this issue, if so please reply at your convenience.