How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask michelleclive Your Own Question

michelleclive
michelleclive, Computer Hardware Engineer
Category: Mac
Satisfied Customers: 4661
Experience:  I am a computer professional with more that 7 years of experience with all major brands which includes apple as well.
26798893
Type Your Mac Question Here...
michelleclive is online now
A new question is answered every 9 seconds

Dont remember my apple id password

Customer Question

dont remember my apple id password
Submitted: 8 months ago.
Category: Mac
Expert:  michelleclive replied 8 months ago.

Hi my name is ***** ***** I will be the expert working with you today to help and resolve the problem you have posted.

You can reset your password ***** you go to your apple id account login page and click Forgot Apple ID or password. Enter your Apple ID, then click Next.

Expert:  michelleclive replied 8 months ago.

After you enter your Apple IDyou can change your passwordby either

Answering your security questions

Use email authentication

Customer: replied 8 months ago.
I am trying to activate my phone after it upgraded. I doesnt give me that option
Expert:  michelleclive replied 8 months ago.

i am trying to accept the remote offer but i am getting:

Payment for this service failed, please do not fulfill yet. We will attempt to reach this customer to fix the situation.

Expert:  michelleclive replied 8 months ago.

do you have any other mac device like a macintosh computer

Customer: replied 8 months ago.
no
Expert:  michelleclive replied 8 months ago.
  1. Go to iforgot.apple.com and enter your Apple ID.
  2. Enter your trusted phone number and click Continue.
  3. Enter the verification code that we send to your trusted phone number.
  4. Provide any additional account information requested.
  5. Choose your new password.
Expert:  michelleclive replied 8 months ago.

let me know if you face any difficulty