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Richard
Richard, Apple Software Engineer
Category: Mac
Satisfied Customers: 31124
Experience:  IT Engineer for over 15 years
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After updating my ipad it asked address which is and a

Customer Question

after updating my ipad it asked for my address which is***@******.*** and a password ***** i thought was leahal, but it won't take it and i can't use the ipad until i know the password. Help.
Submitted: 8 months ago.
Category: Mac
Expert:  Richard replied 8 months ago.

Hi there and welcome

If you have forgotten your password ***** used, you can retrieve i via the link below

https://iforgot.apple.com/password/verify/appleid

Use the link to reset your password ***** once done use this new password

Once done, you can use these details to sign in on your device

Else let me know the results please.