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Hi there and welcome Arnold
Can you please hold the home and power buttons for about 10 seconds until you see the Apple Logo, then release.
Once done, let the iPad restart and tell me please if you now get a service.
This is the button on the top that you use to turn the screen off. Hold that one and the main button on the front of the iPad please for 10 seconds, till you see the Apple Logo, then release,
This is the button
CLICK ME TO OPEN
Its on the top right.
Can you please go to Settings, General, Rest, Reset Network Settings.
Once you press this, repeat the instructions we just did and tell me please if it then connects.
we just need to eliminate all causes for this which we are now doing.
Is it still able to connect to your wifi network?
When you go to Settings, Wifi, and press on your wifi network to connect, what then happens?
ok, well if you need anything else, please let me know