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Mike
Mike, Mac Medic
Category: Mac
Satisfied Customers: 8425
Experience:  Over 20 years IT experience with Apple computers in publishing, marketing and design.
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I had updated my iPad .the apple id or password does not

Customer Question

i had updated my iPad .the apple id or password ***** not match.you seem to have our old email so i need to give you my new email to rectify this problem.my new email is***@******.*** we have 2 iPads and a mac computer.we seem to not be able to resolve this.i need help desperately
Submitted: 12 months ago.
Category: Mac
Expert:  Cody replied 12 months ago.

Hello. My name is ***** ***** I will be assisting you today.

Expert:  Cody replied 12 months ago.

You will need to plug your iphone into your computer and open up itunes.
From there it will show you what your apple ID is, if you don't know your password.
You can reset it from here --> https://iforgot.apple.com

Expert:  Cody replied 12 months ago.

Checking in to see if you still need help with this issue, if so please reply at your convenience.

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