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Cody
Cody, Senior Systems Administrator
Category: Mac
Satisfied Customers: 1304
Experience:  Systems Administrator
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I installed IOS 9.3 and it requires me to put in my user

Customer Question

I installed IOS 9.3 and it requires me to put in my user name and password, to activate the phone. It has been too long since I have had to input them, and I can't remember them. now my phone does not work and I can't uninstall the version now. How do I find out what my user name and password *****?
Submitted: 8 months ago.
Category: Mac
Expert:  Cody replied 8 months ago.

Hello. My name is ***** ***** I will be assisting you today.

Expert:  Cody replied 8 months ago.

You will need to plug your iphone into your computer and open up itunes.
From there it will show you what your apple ID is, if you don't know your password.
You can reset it from here --> https://iforgot.apple.com

Expert:  Cody replied 8 months ago.

Were you able to get this to work?

Expert:  Cody replied 8 months ago.

Checking in to see if you still need help with this issue, if so please reply at your convenience.