Hello! My name is*****I am a certified computer professional who will assist you with the problem you described.You will need to enter your Apple ID and the correct password ***** order to continue using your iPhone after the update. If you don't remember which Apple ID and password ***** used, look at the iPhone screen. The message there should say "This iPhone is currently linked to an Apple ID (xxx)".Do you see a few characters of an Apple ID in the brackets?Let me know,IT Miro
If you know the Apple ID, but don't remember the password, there is a way to reset it.
Please type your Apple ID here and I will assist you with resetting the current password.
Apple ID is the e-mail address you used to create the account with Apple.
Do you know it?
There is a way to send the password ***** instructions to "*****@******.***".
Are you able to read new e-mails there?
Great! I will now request the password ***** instructions to be sent there. Check for new e-mails and follow the instructions to reset the password. It may take up to 5 minutes for an e-mail to be sent.
Let me know if you received an e-mail, and if you were able to reset the password.
Did you successfully reset the password? Are you now able to use your iPhone?
Hello again!I am following up with you to see if you require further assistance. Let me know by sending me a reply below.If you don't require further assistance, please take a moment to rate my assistance by clicking on the stars located in the upper right corner of the page.Thanks,IT Miro
Hello!Let me know if you were able to receive my messages.