I'm sorry about the issue. Does it show part of an email address on the iPhone? If yes, do you recognize that email address?
Do you currently have access to that email address on another device?
Please reply at the box below. Thank you.
Thank you. Please click on the Apple website below:
, then there, enter your email address, then click on Continue and follow the instructions there in order to reset your Apple ID account password.
Please reply at the box below to continue. Thank you.
- If that does not work, click on the website below:
, then there, select the option Apple ID, then select option Lost Apple ID Password, then there, you can schedule a support phone call.
When you are available, please type at the box below, then click on the Send button below to communicate with me, so I can help further. Thank you.