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Ask Viet - Mac Tech Your Own Question

Viet - Mac Tech
Viet - Mac Tech, Mac Support Tech
Category: Mac
Satisfied Customers: 35272
Experience:  Support Mac laptops, desktops, & iPhone, iPad, iPod, etc.
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I just down loaded updates i need my ID and password I

Customer Question

I just down loaded updates i need my ID and password ***** forgot them. Please help
Submitted: 8 months ago.
Category: Mac
Expert:  Viet - Mac Tech replied 8 months ago.

Hi,

I'm sorry about the issue. Does it show part of an email address on the iPad? If yes, do you recognize that email address?

Please reply at the box below. Thank you.

Expert:  Viet - Mac Tech replied 8 months ago.

Note: Your Apple ID / username is ***** ***** address. Please try the following:

Solution #1:

- Click on the Apple website below:

http://iforgot.apple.com/

, then there, enter your email address, then click on Continue and follow the instructions there in order to reset your Apple ID account password.

Solution #2:

- If that does not work, click on the website below:

https://getsupport.apple.com/

, then there, select the option Apple ID, then select option Lost Apple ID Password, then there, you can schedule a support phone call.

When you are available, please type at the box below, then click on the Send button below to communicate with me, so I can help further. Thank you.