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Richard
Richard, Apple Software Engineer
Category: Mac
Satisfied Customers: 31127
Experience:  IT Engineer for over 15 years
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I downloarded a update and now can,t get back into my I

Customer Question

I downloarded a update and now can,t get back into my I pad..it asked for my user name and password ***** remembered my user name but can,t remember my password..what can I do now ???
Submitted: 8 months ago.
Category: Mac
Expert:  Richard replied 8 months ago.

Hi there and welcome Joanne

On your computer, you can click on my link below

https://iforgot.apple.com/password/verify/appleid#!&section=password

Once you have reset the password, you can then use this new password ***** your iPad

If you have any problems, or would like any additional information or assistance, please do not hesitate to let me know.

Else if you can take a second to rate my service by clicking one of the stars at the top of the screen then submit, that would be greatly appreciated.

Thank you