Hi there! My name is*****'m a certified computer professional with 15 years of experience. It would be my pleasure to assist you with this.
Maria, I believe the problem is that your are trying to open a windows application on your MAC computer. If you will let me know what you are trying to download, I can check to see if there might be a version of the program that is designed for the MAC operating system.
I'm sorry but I can't seem to locate a file for MAC. The file that you are trying to download is a windows file that will tell them whether your computer meets their requirements or not. The only way to be sure is to ask the company but it is very unlikely that a MAC will meet their needs.
I know that this is not the answer that you were hoping for, but it an accurate answer. If this information that I have provided has been helpful to you, kindly take a moment to rate my service. You can provide a rating by clicking on the stars and then clicking on submit. If you need more help, please let me know so we can continue to work together. Your complete satisfaction is my goal! Thank you!
You're welcome. You have good night too!