Hi there. My name is*****'m a certified computer professional with 15 years of experience. It would be my pleasure to assist you with this.
I am terribly sorry. I apparently typed in the wrong box. I would be happy to help you but it will be at least half an hour, possibly an hour little while before I am free. I believe that the best thing to do would be to uninstall and reinstall Microsoft Office. Do you have the product key andre-install media. If not can you tell me what version it is so I can determine whether or not I can get it for you?
I can also offer to "opt out" so that another expert can take the case and perhaps help you immediately. Please let me know what you would prefer?
Hello. I haven't heard back from you. Do you still need help? If so, I can perform fix the problem for you , and have sent an offer for Premium Services. This is optional, and if you choose to do this, I can, with your permission, remote into your computer while you watch and do all these steps (and deal with any problems that arise during them) for you. Or if you do not choose to take this service, but need more help, we can continue here.