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Kamil Anwar
Kamil Anwar, Mac Support Specialist
Category: Mac
Satisfied Customers: 4721
Experience:  8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.
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My Safari is locked on a screen that i cannot exit from. It

Customer Question

My Safari is locked on a screen that i cannot exit from. It is just frozen. I think this must be a virus. Can I delete Safari and then reinstall it ?
Submitted: 1 year ago.
Category: Mac
Expert:  Kamil Anwar replied 1 year ago.

Hello & Welcome to JustAnswer.

Can you press and hold the sleep/wake button (the one on the top) along with the home button (the round button in the center) together until the iPad powers off, and until it shows you the white apple logo, when it does that - release the buttons and then test to see if Safari works.

Let me know.


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