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Ask Viet - Mac Tech Your Own Question

Viet - Mac Tech
Viet - Mac Tech, Mac Support Tech
Category: Mac
Satisfied Customers: 34657
Experience:  Support Mac laptops, desktops, & iPhone, iPad, iPod, etc.
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The screen is locked - I can't open anything and I can't

Customer Question

the screen is locked - I can't open anything and I can't power off.
Submitted: 7 months ago.
Category: Mac
Expert:  Viet - Mac Tech replied 7 months ago.


I'm sorry about the issue. On the iPad, can you please press and hold at the same time the two buttons the Power button and the Home button (which is located right below the screen) for at least 10 seconds until the Apple logo appears on the screen, then release, then wait a bit and check.

Please reply at the box below to continue. Thank you.

Expert:  Viet - Mac Tech replied 7 months ago.

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