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Hello! My name is*****I am a certified computer professional who will assist you with the problem you described.Please tell me if you are prompted to type the password ***** order to access your Mac computer, or you can access it, but need to type the password ***** making changes to the computer, such as installing new programs.I am awaiting your reply.Thanks,IT Miro
To confirm, you forgot the password ***** QuickBooks?
Let me know the version of QuickBooks you are using and I will check what can be done.
Please note that there are different kind of passwords. There is an Apple account password ***** you are required to type upon making changes to your Mac computer, such as installing or installing programs. There is also a QuickBooks password ***** to type to open the QuickBooks files.
Please confirm which one of them you forgot.
Please see these two pictures and let me know which one of them describes the password ***** you mentioned.
LINK - PICTURE 1
LINK - PICTURE 2
Hello again!I am following up with you to see if you require further assistance. Let me know by sending me a reply below.Thanks,IT Miro
Thanks for letting me know.
If you encounter any other problems, let me know. I will gladly help you.