Hello and welcome to justanswer, My name is ***** ***** i will be assisting you today,
I'm sorry about the issue, Please follow the steps below :
Note: If you’d prefer to use a different name just on YouTube, select the option to use a business or other name.
Note that it may take some time for the changes to update throughout the site.
Let me know the results please
Has everything worked out, do you still need help please?
If you need further assistance, please let me know and i will gladly continue to help
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What is happening when you attempt to change your name? did you received any type of error message please ?
Would you like me to set up a remote session (NO extra charge), which will allow me to connect directly to your screen and assist check this for you?
It's ok, please let me know when you are availabel
Do you still need help plase?