I'm sorry about the issue. Please do the following on the phone you'd like to change the Apple ID:
- Open Settings app icon, (then scroll down), then open option Apps & iTunes Store (or iTunes & App Store), then tap on the current Apple ID account, and sign in if prompted, then tap on option Sign out, then sign in with a different Apple ID you want.
- Also, in Settings, you can go to option iCloud, Messages, Facetime, Game Center, and sign out the current Apple ID account (scroll down as needed), if shown, then sign in with a different Apple ID account you want.
- If needed, you can create a new Apple ID at the website below first:
, then try again.
- Full details:
When you are available, please reply at the box below to continue. Thank you.